Privacy Policy for connieshih.com
1. Introduction
At connieshih.com, we are fully committed to safeguarding the privacy and personal data of all visitors, users, subscribers, and customers. This Privacy Policy reflects our dedication to upholding the highest standards of transparency, accountability, and data security. In alignment with applicable data protection regulations such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant legislation, we implement robust privacy-focused practices in the operation of our website and the handling of your information.
2. Scope of This Policy and Data Controller
This Privacy Policy applies to all personal information collected and processed by connieshih.com through our website, services, products, and related communications. For the purposes of applicable data protection legislation, the data controller responsible for your personal data is Connie Shih, reachable at [email protected].
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your data in accordance with its terms, unless another lawful basis applies.
3. Categories of Data Processed
We may collect, use, and store various categories of personal data, depending on your interactions with connieshih.com:
a. Usage Data: This includes information about how you use our website, such as browser type/version, IP address, time zone settings, access times, page interactions, referring pages, URLs, and session durations.
b. Account Data: When you create an account, we collect personal details including your full name, email address, phone number, billing and shipping addresses.
c. Profile Data: Information developed through your relationship with us such as purchase history, viewing or browsing behavior, personalized preferences, and survey responses.
d. Communication Data: This consists of all correspondence you have with us, including support queries, submitted forms, and any records of communications via email or onsite contact tools.
e. Technical Data: Data concerning the devices you use to access connieshih.com, including device identifiers, operating systems, browser information, screen resolution, and mobile network data.
f. Transaction Data: Information regarding payments and order fulfillment, including transaction amounts, methods of payment, payment confirmations, and delivery tracking identifiers.
g. Preference Data: Data relating to your marketing opt-ins, product or content interests, feedback, and communication preferences.
4. Legal Bases for Processing Personal Data
We rely on the following grounds for the lawful processing of your personal data:
– Consent: Where you provide clear consent for specific purposes, such as subscribing to a mailing list or agreeing to the placement of cookies not strictly necessary.
– Contractual Necessity: To perform a contract with you or fulfill precontractual obligations upon your request (e.g., processing orders, delivering services).
– Legitimate Interests: To improve services, detect fraud, secure systems, and develop business operations, provided your rights and freedoms do not override these interests.
– Legal Obligation: Where necessary to comply with legal or regulatory requirements, including data retention and reporting duties.
5. Your Data Protection Rights
If you reside in a jurisdiction protected by data protection laws such as the GDPR or CCPA, you may exercise one or more of the following rights, subject to eligibility and applicable conditions:
– Right of Access: Request access to the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data, under certain conditions.
– Right to Restriction: Request restricted processing of your data in defined circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format or request transmission to a third party.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Where we rely on consent, you may withdraw it at any time.
– Right Not to Be Subject to Automated Decisions: You may request human intervention in decision-making processes that relied solely on automated processing.
To exercise any of the above rights, please contact us via [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data. These measures include:
– HTTPS encryption across connieshih.com;
– Role-based access controls to limit access to personal data;
– Regular, secure backups of data on protected servers;
– Internal data protection training for relevant personnel;
– Secure payment gateways for all financial transactions;
– Vulnerability assessments and intrusion detection protocols.
While we strive to protect your information, no system can guarantee absolute security. We nevertheless work continually to limit any risks.
7. International Data Transfers
If your personal information is transferred, stored, or processed outside of your country or region—particularly to servers in the United States—we will ensure standard contractual clauses and other GDPR-approved mechanisms are in place to lawfully safeguard such transfers. connieshih.com operates in accordance with legal frameworks intended to ensure your data remains protected irrespective of jurisdiction.
8. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, for tax and legal obligations, or as permitted under applicable law:
– Usage Data: Up to 12 months after collection.
– Account and Profile Data: Retained for the duration of the account and up to 6 years after closure, unless mandated otherwise.
– Communication Data: Retained up to 3 years post-interaction.
– Technical Data: Retained for security analysis purposes, no longer than 12 months.
– Transaction Data: Retained up to 7 years for accounting and tax compliance.
– Marketing Preferences: Retained until consent is withdrawn or 24 months after the last engagement.
9. Cookie Policy
connieshih.com uses cookies and similar tracking technologies to enhance user experience and analyze site usage. Cookies are categorized as follows:
– Essential Cookies: Necessary for website functionality and security.
– Functional Cookies: Enable user preferences, saved settings, and personalization features.
– Analytics Cookies: Collect insights about user behavior and website performance.
– Performance Cookies: Monitor system performance and load management.
We do not use cookies to collect sensitive information without your explicit consent.
10. Cookie Management and Compliance
Upon visiting connieshih.com for the first time, a cookie banner informs you of the types of cookies we use and provides options for managing your preferences. By adjusting browser settings or using our cookie consent tool, you may choose to accept or reject non-essential cookies. We honor Do Not Track requests and global privacy controls (GPC) as required under the CCPA and GDPR.
11. Protection of Children’s Privacy
connieshih.com does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that personal data from a child under 13 has been collected without verifiable parental consent, we will promptly delete such information. If you believe a child has provided us with personal data, please contact us at [email protected].
12. Updates to This Policy
We may update this Privacy Policy to reflect changes in our data practices or legal obligations. Where changes materially affect your rights or obligations, we will provide a prominent notice, and where required, request your consent prior to implementation. We encourage users to review this policy periodically to remain informed.
13. How to Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:
[email protected]
Data Protection Officer
connieshih.com
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This Privacy Policy reflects our unwavering commitment to protecting your information and complying with applicable privacy laws. If you have any concerns about how your data is handled, we welcome your inquiries at [email protected].